mysoftwarelab.com
    For companies with 5+ employees

    Decide, don't grind.

    Your whole company in one cockpit.

    The right specialist from our pool for every role.

    We build you a company cockpit that maps the structure of your business. You staff every role with a trained AI specialist from our pool – from payroll to sales support. It takes over recurring tasks or supports your people. Your team steers and approves. It comes with three portals: for your customers, your new customers and your team.

    Or click through it yourself: cockpit demo
    Callback within 24 h from our team
    Your org chart ready for the first meeting
    We run the model ourselves, since 2021

    This is what your company cockpit looks like · example

    All channels come together

    Phone
    E-mail
    Inbox
    Forms

    Specialists from the pool – tap one

    Your team in the cockpitsees everything · steers · approves

    Plus three portals – in your company's look

    Customer portal
    Onboarding portal
    Team portal
    agent handles itawaiting approvalhuman decides
    Customer service: Answers inquiries by phone, e-mail and form – around the clock. Anything it cannot resolve safely goes to your team in the cockpit.
    Trust Through Transparency

    What you can rely on

    Model business

    Around 80 % of our own work via AI agents

    Since 2021

    20+ years experience

    Software for enterprise and SMEs

    Enterprise know-how

    GDPR-compliant operation

    Hosted and operated in Germany

    Made in Germany

    Predictable

    Fixed monthly costs based on an individual offer

    Operation included

    We run the model ourselves: around 80% of our own work is done by AI agents from our own cockpit – with the same data-protection and quality standards we implement for you.

    Demo video · company cockpit

    How you steer 21 AI agents – and still make the calls.

    In the video, Andreas Indorf's digital twin walks you through the company cockpit: an org chart of people and AI agents, an approval center with autonomy levels, the agent hub, the log for data protection and the EU AI Act, and the key figures.

    • Org chart: people and AI agents in one structure
    • Approval center: you decide what an agent may do on its own
    • Log and key figures: every decision traceable
    Click through it yourself: cockpit demo

    The click demo shows the latest version – including customer, team and onboarding portal, specialist pool and AI modules. Access via a short form, free.

    How it works

    You see your company before we talk about money.

    No slide show, no blanket promises. Based on your website we prepare your org chart with the right specialists from our pool and a clickable prototype – before the first meeting. Everything up to your decision is free and non-binding.

    Up to your decision · free

    1. 1

      Callback within 24 h

      Someone from our team calls you, briefly checks the fit and books your meeting with Andreas Indorf.

    2. 2

      Your presentation hub

      Based on your website we prepare your org chart – every role with the right specialist from our pool – and your three portals. You get the link before the meeting.

    3. 3

      Meeting with Andreas Indorf

      Together we go through your org chart – role by role: which specialist fits, and which tasks it takes over – fully AI, AI + human or human.

    4. 4

      Follow-up meeting

      You see the adapted version with your plan and get a package proposal. Honest, even if the answer is “not yet”.

    After the start

    1 · Company Org Chart Analysis

    Role by role, with hours and euros per task – result in 2 weeks.

    2 · Launch the cockpit

    Adapt specialists from the pool to your processes and systems, connect channels and portals, run them – usually about 4 weeks later.

    3 · Enable the team

    Your team steers and approves the agents. Competence in-house instead of dependency.

    Plan like in the meeting

    Role by role: what does AI take over, what stays human?

    This is how we work with your org chart in the meeting. Tap a role: you see which specialist from the pool staffs it, and you switch each task. This is a sample org chart – in the meeting it's yours.

    Tap a role

    fully AIpartially AIhuman

    Tasks of this role

    Back office

    Staffed with a specialist from the pool

    • Answer inquiries by phone, e-mail and form

    • Enter orders

    • Give status updates

    Your plan: 1 fully AI · 6 partially · 1 human – 15 of 24 tasks with AI

    The specialist pool

    A trained specialist for every role – instead of an all-purpose agent.

    Our pool contains more than 50 AI agents based on real job profiles: payroll accountant, HR officer, sales support, performance marketing, SEO, social media, dispatcher, technical writer, psychologist and many more. Each brings expertise, working rules, checklists and limits. In your org chart you simply pick the right specialist for each role.

    Finance & tax

    Standard operation

    Payroll accountant

    Prepares the monthly payroll.

    Approval: Payroll runs and filings are always approved by your payroll team or tax office.

    View profile +

    Expertise

    • Wage types, supplements and benefits in kind
    • Social security, wage tax, mini-job rules
    • Deadlines for filings and contribution statements

    Working rules

    • Change master data only with evidence
    • Explain deviations from the previous month
    • Personnel data only in the approved system

    Checklists

    • Month-on-month comparison per employee
    • Joiners, leavers, sickness, holidays, parental leave recorded
    • Hours and supplements plausible

    Limits

    • No tax or legal advice for employees
    • Never triggers a payroll run or payment itself
    • Special cases such as garnishments or severance go to a human

    Sales

    Standard operation

    Sales support

    Qualifies inquiries, prepares quotes and follows up.

    Approval: Sales approves quotes above your threshold.

    View profile +

    Expertise

    • Your product range, price lists and terms
    • CRM maintenance and follow-ups
    • Quote structure

    Working rules

    • Prices only from the current price list
    • Discounts only within the approved range
    • Every inquiry answered the same day

    Checklists

    • Quote complete: items, delivery time, validity
    • Customer and contact in the CRM
    • Follow-up date set

    Limits

    • No special terms outside the range
    • Signs no contracts
    • Complaints involving goodwill go to a human

    HR

    Sensitive field

    HR officer

    Handles personnel files, contracts, certificates and employee questions.

    advisory · always approved by a human

    No employment-law advice

    Approval: A human approves every document addressed to employees.

    View profile +

    Expertise

    • Contract clauses and reference letters
    • Holiday, sickness and absence rules
    • Onboarding and offboarding

    Working rules

    • Health data only as far as necessary, strictly access-controlled
    • References favourable and truthful
    • Only templates approved by your lawyer

    Checklists

    • Deadlines: probation, fixed terms, notice
    • Personnel file complete
    • Documents for joiners and leavers

    Limits

    • No employment-law advice
    • No warnings, dismissals or assessments of people
    • No automated personnel decisions

    Customers & service

    Standard operation

    Receptionist & phone

    Answers calls, captures requests and books appointments – around the clock.

    Approval: Special cases land with your team as a callback.

    View profile +

    Expertise

    • Who is responsible for what in your company
    • Appointment rules and calendars
    • Opening hours, directions, standard information

    Working rules

    • States at the start that an AI assistant is speaking
    • Forward emergencies immediately
    • Promise callbacks only with a time window

    Checklists

    • Name, number and request complete
    • Appointment confirmed
    • Note in the CRM

    Limits

    • No binding commitments on prices or contracts
    • Complaints and confidential matters go to a human

    Admin & legal

    Regulated profession

    Legal assistant (contract review)

    Prepares contracts and flags anomalies – for your lawyer.

    preparatory only · approved by the licensed professional

    No legal advice – it is reserved for lawyers

    Approval: Legal assessment and approval lie with your lawyer or legal department.

    View profile +

    Expertise

    • Contract structure and typical clauses
    • Your template contracts
    • Deadlines and follow-ups

    Working rules

    • Flag deviations from the template, don't assess them
    • Every statement with a reference in the contract
    • Collect open questions for the lawyer

    Checklists

    • Term, termination, liability, jurisdiction
    • Deviations from the template
    • Deadlines in the calendar

    Limits

    • No legal advice – it is reserved for lawyers
    • No assessment of litigation risk
    • Nothing leaves the company unchecked

    Expert advice & health

    Sensitive field

    Psychologist (work & organisation)

    Supports psychosocial risk assessments, employee surveys and team development.

    advisory · always approved by a human

    No diagnosis, no therapy, no individual counselling

    Approval: A qualified professional approves analyses and measures.

    View profile +

    Expertise

    • Work and organisational psychology
    • Risk assessment of psychological strain
    • Questionnaire and survey design

    Working rules

    • Results only anonymised and aggregated
    • Respect minimum group sizes
    • Signs of crisis go to a human at once – with support options

    Checklists

    • Anonymity preserved
    • Method documented
    • Proposed measures justified

    Limits

    • No diagnosis, no therapy, no individual counselling
    • Does not assess individual people
    • Does not replace psychotherapists or occupational physicians

    In regulated professions such as tax, law and medicine, and in sensitive fields such as psychology, the specialist only advises and prepares – no diagnosis, no legal or tax advice – and is always approved by a human. This is visible in every profile.

    One cockpit, three portals

    Not just for your team – for your customers too.

    The cockpit comes with three portals. They carry your logo and colours, and everything is linked.

    Customer portal

    for your customers

    Your customers log in, see the status of their cases, upload documents, send new requests and ask the AI assistant.

    • Status per case at a glance
    • Documents and messages
    • New request in a minute
    Onboarding portal

    for your new customers

    New customers register themselves. The onboarding agent checks details and documents step by step – your team activates them at the end.

    • Forms instead of paper
    • Upload documents, the agent checks
    • Activation by your team
    Team portal

    for your team

    Every role sees its tasks and approvals. The agent has prepared the draft – a person reviews, adjusts and approves.

    • My tasks per role
    • Approve with one click
    • Traffic-light overview per role

    Linked live

    1. 1Customer sends a request
    2. 2Agent prepares a draft
    3. 3Your team approves
    4. 4Case turns green for the customer

    In the meeting you see all three portals as a clickable prototype – with your company, your logo and your colours.

    How we work ourselves – with our own cockpit

    We run the model ourselves: mysoftwarelab is a model business, and around 80 % of our own work is done by AI agents – steered from our own cockpit, including our sales.

    Back office, marketing, support – fully AI. Sales (setter & closer), project lead, development, IT operations, quality, accounting, administration – partially, with humans on the team. Consulting, coaching, management – human. Tax advisor and legal counsel – external. That is exactly how honestly we look at your tasks, too.

    Everything we recommend we have tried in our own business – with all the mistakes you make along the way, and the know-how that comes out of it.

    We have worked this way ourselves since 2021 – and the experience of 20+ years of software for enterprise and SMEs goes into every agent.

    mysoftwarelab GmbH · Worms

    Management

    Andreas Indorf · human

    Sales & marketing

    Consulting

    human · AI-assisted

    Setter

    human · AI-assisted

    Closer

    closing: human · AI-assisted

    Back office / phone

    fully AI

    Marketing

    ads, SEO, social: fully AI

    Delivery

    Project lead

    human · partially AI

    Development

    human · 80% AI

    IT operations

    hosting, monitoring: partially AI

    Quality & tests

    tests, reviews: partially AI

    Support / knowledge

    knowledge base: fully AI

    Enablement

    Coaching & training

    human · AI-assisted

    Administration

    Accounting

    preparatory AI

    Tax advisor

    external

    HR, legal, privacy, purchasing

    partially AI

    Legal counsel

    external

    fully AIpartially AIhumanexternal
    AI in practice

    How our agents work at our company

    Six areas from our own business – and what the agents actually do there every day. Not a demo, but daily operations.

    Phone & inquiries

    Back office

    fully AI

    Tasks taken over

    Phone answering 24/7Inquiry qualificationCallback schedulingEmail repliesOrder entryStatus updatesCRM upkeep

    What the AI does

    Answers every call, qualifies the request, handles status questions and logs callbacks in the CRM – around the clock, weekends included.

    Result

    No call is lost – and anything that needs a human touch goes to a person.

    Lead generation & presentation

    Sales (setter & closer)

    partially AI

    Tasks taken over

    Target researchContact enrichmentWebsite analysisOrg chart draftPortals in the client's lookPresentation hubPipeline upkeep

    What the AI does

    Before we talk to a company, our sales agent has read its website, drafted its org chart, marked per role what AI can take over and built three clickable portals in the client's look – bundled in a presentation hub. Setters and closers are humans: they run the conversations and plan with the client.

    Result

    Every prospect sees their own company before we talk about money. That is exactly how we work for you, too.

    Knowledge base

    Support / knowledge

    fully AI

    Tasks taken over

    Knowledge baseTicket repliesDoc searchContract lookupOnboarding questionsFAQ upkeep

    What the AI does

    Answers customer and team questions from documentation, contracts and ticket history – in writing and on the phone, with sources.

    Result

    Answers in seconds, not after asking a colleague.

    Receipts & invoices

    Accounting

    partially AI

    Tasks taken over

    Receipt captureAccount assignmentInvoice preparationDunningPayment matchingTax advisor export

    What the AI does

    Captures incoming receipts, assigns them, prepares outgoing invoices and dunning runs. Approval and the tax advisor stay human.

    Result

    Bookkeeping in hours instead of days per month.

    Software development

    Development

    partially AI

    Tasks taken over

    CodeTestsCode reviewDocumentationDeployment & monitoringBug fixingPrototypes

    What the AI does

    Around 80% of code, tests and documentation are AI-assisted – architecture, review and responsibility stay with the developer.

    Result

    One developer delivers what used to take a team.

    Content & campaigns

    Marketing

    fully AI

    Tasks taken over

    Paid ads (Meta, Google)SEOAI SEO / GEOSocial mediaVideo & avatarsLanding pages & websiteEmail & newsletterLead magnetsGraphics & imageryReporting

    What the AI does

    The entire marketing runs on AI agents: paid ads with creatives, copy variants and steering by lead quality; SEO articles and landing pages in DE and EN; visibility in ChatGPT & co. (AI SEO); social media posts planned and published; email sequences; graphics, imagery and video. Example: our current Instagram campaign is fully AI-produced – avatars, voices, videos, music – in hours instead of weeks.

    Result

    A whole marketing department, zero shooting days, no agency budget.

    ARI & Marcus – the AI avatar dialogue

    The silent cost eaters – cinematic

    BIT explains – the cartoon series

    Which of these tasks exist at your company too? That's exactly where we start.

    Campaign content AI-generated · ARI, Marcus and BIT are AI characters

    Objective Comparison

    External AI department vs. new hire vs. consulting

    Work that piles up – three paths compared

    Feature
    mysoftwarelab
    New hire / consulting
    First agents at work
    Important
    approx. 6 weeks after start
    New hire: 6–9 months search · consulting: delivers slides
    Before you decide, you see
    Your org chart + a clickable prototype
    A CV / a quote on paper
    Professional qualification
    Specialist by job profile – with checklists and clear limits
    Months of onboarding / general recommendations
    Availability
    24/7, no vacation, no notice
    Working hours, absence, turnover
    Operation & maintenance included
    Know-how stays in-house
    Your team steers the agents in the cockpit
    Leaves with the person / consultant
    Predictable cost
    Predictable monthly rate based on an individual offer
    Salary + overhead / daily rates
    Own practice
    Model business since 2021
    Variable
    Term
    12 months, predictable monthly rate
    Employment contract / project end

    Recruiting durations: average values for skilled staff in the German Mittelstand. All prices net.

    Your Point of Contact

    I run the meeting with you myself.

    Andreas Indorf – Geschäftsführer mysoftwarelab GmbH

    Andreas Indorf

    Managing Director, mysoftwarelab GmbH

    AI model company since 202120+ Years IT ExperienceProjects for DAX corporations

    Qualification: Builds, with his team, company cockpits in which AI agents take over recurring tasks for SMEs – and runs the meetings with prospects himself.

    Expertise: Over 20 years developing and implementing IT systems for DAX companies and international corporations. Specialised in AI automation for the SME market since 2021.

    Practical Experience: mysoftwarelab is a model business: around 80 % of its own work is done by AI agents from its own cockpit.

    Connect with Andreas Indorf on LinkedIn →

    Frequently asked questions about the external AI department

    What the external AI department is, how you get started – and what it costs

    Which tasks belong in your cockpit first?

    Leave your number – we call back within 24 hours. For your meeting with Andreas Indorf we bring your org chart with AI agents and a clickable prototype of your cockpit. Honest, even if the answer is “not yet”.